Warranty Information
Warranty
Our Warranty is that on delivery and for the relevant Warranty Periods (set out below) the Goods shall be free from material defects in design, material and workmanship.
If you notify us during the relevant Warranty Periods within a reasonable time of discovery that some or all of the Goods do not comply with Our Warranties, we shall, at our option, repair or replace the individual faulty component of the Goods or refund the price of the faulty Goods in full. In order to be validated a proof of purchase (invoice or receipt) must be supplied to us with any returned item where it is claimed that some or all of the Goods do not comply with Our Warranty.
All Baridi products are covered by a minimum 1-year warranty (“the Warranty”) (unless otherwise specified). This warranty covers against manufacturing defects and excludes general wear and tear and any serviceable/consumable items.
Transit of Goods
You are responsible for the safe return of the faulty Goods. We will collect faulty Goods from your premises during normal working hours. You are responsible for the packaging of the returned Goods – please make sure the Goods are properly packed for transportation. We will ensure that returned goods are properly packed for return transit to you. You are responsible for the safe return of the faulty Goods. We will collect faulty Goods from your premises during normal working hours.
You are responsible for the packaging of the returned Goods – please make sure the Goods are properly packed for transportation. We will request photographs of the items suitably packaged when we book your collection. This helps to protect you from any damage caused by couriers when handling items that you are returning to us. We will ensure that returned goods are properly packed for return transit to you.
Loss or Damage
Except as provided in this Warranty Statement, we shall have no liability in respect of the Goods that do not comply with Our Warranty.
Except as set out in these Terms, all warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from this warranty.
Liability
Nothing in these Terms shall limit or exclude our liability for:
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- death or personal injury caused by our negligence, or the negligence of our employees, agents or subcontractors (as applicable);
- fraud or fraudulent misrepresentation;
- breach of the terms implied by section 12 of the Sale of Goods Act 1979;
- defective products under the Consumer Protection Act 1987; or
- any matter in respect of which it would be unlawful for us to exclude or restrict liability.
Subject to the above statement we shall not be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any:
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- loss of profit, loss of business, loss of contract or loss of goodwill;
or for any indirect or consequential loss in each case arising under or in connection with the Warranty; and
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- our total liability to you in respect of all other losses arising under or in connection with the Warranty, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the price of the Goods in connection with which a claim arises.
- our total liability to you in respect of all other losses arising under or in connection with the Warranty, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the price of the Goods in connection with which a claim arises.
Making a Claim
If you wish to make a Warranty claim, contact us by:
Email: support@baridi.com
Telephone: 01284 75 75 75 (09:00 – 17:00 – Monday to Friday
